Cookie Notice

This Cookie Statement explains how Chegg, Inc. (collectively with any subsidiaries, 'Chegg'), 'we', 'us', and 'ours') use cookies and similar technologies to recognise you when you visit our websites at http://bibme.org/, http://careermatch.com/, http://chegg.com/, http://cheggfoundation.org/, http://cheggheads.com/, http://cheggux.com/, http://chegguxresearch.com/, http://citationmachine.net/, http://citethisforme.com/, http://easybib.com/, http://internships.com/, http://normasapa.com/, http://students101.com/, http://studybreakmedia.com/; http://writelab.com ('Websites'). It explains what these technologies are and why we use them, as well as your rights to control our use of them. Some capitalised terms are defined in our Privacy Notice

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work more efficiently, as well as to provide reporting information. Like all e-commerce sites Chegg uses cookies, log files or similar technologies to track usage of our Services. Log files are the record of your visits to the Services and include Usage Information.

Cookies set by the website owner (in this case, Chegg) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. to make it easier for you to use our Services and place orders, targeted advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Some cookies we use are "persistent". If you do not log out of your account, then the next time you visit, the persistent cookie will allow us to recognize you as an existing user so you will not need to log in before using the Services. We also use "session" cookies, which are used to identify a particular visit. Session cookies expire after a short time or when you close your web browser.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies may change from time to time and may vary depending on the specific Website you visit):

Types of cookie Who serves these cookies How to refuse
Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. Chegg Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?"
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable. Chegg
Vimeo
…and others
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Analytics and customisation cookies:These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you. Google
YouTube
Hotjar
…and others
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Advertising cookies:These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Advertising.com
Amazon
AOL
AppNexus
Contextweb.com
Cox
Criteo
DistrictM
DistroScale
EMXDGT.com
Freewheel
Google
Gumgum.com
IndexExchange
Lkqd
OpenX
Pubmatic
RhythmOne
RubiconProject
Sonobi
Sovrn
SpotX
Synacor
Tremor
Triplelift
…and others
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"
Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too. Facebook
Google
…and others
To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"

What about other tracking technologies, like web beacons or embedded scripts?

Cookies are not the only way to recognise or track visitors to a website. We as well as our affiliate program partners, service providers, and other third parties may use other, similar technologies from time to time, like web beacons (sometimes called 'tracking pixels' or 'clear gifs'). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites and track their online movements for our affiliate program. This allows us to monitor the traffic patterns of users within our Websites, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website and help improve the overall quality and experience of our Services. We tie the information gathered by clear gifs to our customers' Personal Information. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

An Embedded Script: is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third party service provider and is deactivated or deleted when you disconnect from the Services.

Do you use Flash cookies or Local Shared Objects?

Our Websites also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") such as HTML5 to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs to collect and store information.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications.

What about Do Not Track?

Please note that your browser setting may allow you to automatically transmit a 'Do Not Track' signal to web sites and online service you visit. There is no consensus among industry participants as to what 'Do Not Track' means in this context. Like many web sites and online services, Chegg does not alter its practices when it receives a 'Do Not Track' signal from a visitor's browser. To find out more about 'Do Not Track', please visit http://www.allaboutdnt.com.

Do you serve targeted advertising?

Chegg works with network advertisers, ad agencies, analytics service providers and other vendors for advertising and analytics services. The advertisements you see will be served by one or more third parties, who use information collected over time about your activities on the Services, and other websites, to provide you targeted advertising based upon your interests. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you.

Chegg shares non-Personal Information: de-identified (including hashed) information, location information, demographic information, and Usage Information with these third parties. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser (e.g. Internet Explorer, Google Chrome, Safari, Firefox) controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks participate in a self-regulatory program that allows you to opt-out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com or http://www.networkadvertising.org/managing/opt_out.asp.

Mobile Use

If you use the Services through a mobile device or one of our mobile applications, we will collect Usage Information. You can turn off the collection of precise location information through your Device settings. We could still infer your approximate location through other information we collect, such as IP address.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@chegg.com